Digital services
Practical support for hospitality, tourism and food businesses
Help customers find you, make booking and ordering easier, and spend less time on admin.
Less admin. Better service.
Come to us when…
- Your website is outdated, unclear or difficult to update
- Customers struggle to find your business, menu, rooms, experiences or products in local or AI search
- You are launching or rebuilding a Shopify or WooCommerce store
- Your team needs a repeatable way to plan and publish marketing
- Bookings, enquiries, orders or registrations still rely on manual follow-up
- Staff enter the same information in more than one system
- You need an app, portal or internal tool that existing products cannot provide
- You want to assess a suitable use for automation or AI
Websites & Online Presence
We plan, build and refine websites that help customers find the right information and take the next step, whether that is making a booking, sending an enquiry or placing an order. We also make day-to-day updates straightforward for your team.
- Business and service websites
- Website redesigns
- Campaign and service landing pages
- Content structure and page hierarchy
- Brand-consistent web design
- Website care and maintenance
- Performance and usability fixes
Google & AI Visibility
We review how your business appears across your website, local search and a documented sample of AI search results, then turn the findings into clear priorities.
- Website and local search reviews
- Google Business Profile improvements
- AI search visibility checks
- Prioritised recommendations
- Optional implementation and reporting
E-commerce & Online Stores
We build Shopify and WooCommerce stores that make products easy to find and buy, whether you are a producer, cellar door or local retailer. We also connect checkout, payments, delivery, inventory and the systems behind day-to-day order fulfilment.
- Shopify store design and development
- WooCommerce store design and development
- New online-store setup
- Existing store redesigns
- Product catalogues and collections
- Cart and checkout flows
- Payment-gateway setup
- Shipping, delivery and local-pick-up setup
- Inventory and order-management connections
- Accounting, email and business-system connections
- Store performance and usability fixes
- Ongoing maintenance and technical support
Marketing Systems & Content Planning
We turn scattered marketing activity into a system your team can follow. That covers planning, creation, approval, publishing and reuse.
- Marketing workflow reviews
- Content plans and calendars
- Content themes and campaign plans
- Canva and content templates
- Organised content and asset libraries
- Campaign checklists
- Review and approval workflows
- Batch content creation and scheduling
- Content adaptation across channels
- Coordinated email, website and social publishing
- Lead capture and follow-up connections
- Reporting and review routines
Bookings, Forms & Client Service
We design the forms, messages and hand-offs that move enquiries, bookings and orders from first contact through confirmation, payment and follow-up.
- Booking and enquiry flows
- Online forms
- Registration and application forms
- Application tracking
- Confirmations and reminders
- Review and approval workflows
- Payments and digital receipts
- Client-service workflow redesign
Automation, Integrations & Practical AI
We connect existing tools and automate defined tasks such as confirmations, follow-up and reporting after the workflow is clear. For AI-assisted work, people keep control of review and approval.
- Connections between existing systems
- API integrations
- Data synchronisation
- Routine administration automation
- Automated confirmations and follow-up
- Automated reporting
- AI use-case assessment
- AI-assisted workflows with human review
Custom Apps & Business Tools
We design focused software when an off-the-shelf product cannot do the required job.
- Custom web applications
- Internal business tools
- Operational dashboards
- Client and member portals
- App and product prototypes
- Existing application updates
- Purpose-built digital tools
Which digital task is holding you back?
Tell us what is failing, slow or still manual. We’ll help define the need and choose a clear next step.